HowTo-Outlook

If you are an Exchange 2007/2010 administrator and are using the Exchange Management Console (EMC) on a computer/server with Internet Explorer 9 installed, you probably have run into the following error when trying to close the EMC;

You must close all dialog boxes before you can close Exchange Management Console.

This can happen even when you have closed all the dialog boxes before attempting to close the EMC.

The Exchange Team has now announced hotfix KB2624899 for this bug. The hotfix targets Internet Explorer and it is recommended to obtain the fix by calling Microsoft Customer Support Services; no support costs will be charged. This is recommended since it is a hotfix and not a regular update, so in case the hotfix causes an issue, Microsoft can contact you.

View: Full details about KB2624899 and how to request and install it
Request: Hotfix KB2624899 (bypasses Microsoft Support; not recommended for production use)

A recent change in the PayPal notification messages can cause Outlook to hang for a couple of minutes. The issue is caused by an invalid picture reference in the message and the way Outlook deals with time-outs.

Note that the location is pointing to a network share.

Continue reading: Outlook hangs caused by recent PayPal messages

Pst-files, unless you are using an Exchange or Hotmail account, Outlook cannot live without them. All your data is stored in the pst-file and properly handling it is crucial to Outlook’s functioning.

There are many common questions about pst-files ranging from where it is located, how to move it and regaining access to pst-files to previously created pst-files.

The updated FAQ contains answers to these common questions but also contains more advanced information and side-notes with links for further reading and “secrets”.

View: About the Outlook PST-File

Update Rollup 5 for Exchange 2007 Service Pack 3 is now available for direct download (see below for links). Expect it to become available via Microsoft Update on October 25.

It includes 13 new fixes. The Exchange Team would like to highlight the following ones (some KB articles might not yet be available in your region);

• DST: New updates for August DST – Exchange 2007.
• KB2536695 “Some items cannot be deleted” error message when you try to delete or modify an email message in a public folder in an Exchange Server 2007 environment.
• KB2292150 A deleted hyperlink remains in the HTML source of an email message if you create the email message by using OWA in an Exchange Server 2007 environment.

The next update rollup is scheduled for release in April 2012.

Download: Exchange 2007 SP3 Rollup 5
View: Description of Update Rollup 5 for Exchange Server 2007 Service Pack 3