CodeTwo

Print issues Outlook 2007 after installing KB2509470

News

Update May 11, 2011
This update has now been fixed and rereleased by Microsoft and should no longer cause any of issues mentioned below. You can install it via Microsoft Update (if you haven’t already) or download and apply it manually here.

Update April 29, 2011
Microsoft has released hotfix KB2512788 which solves the issue below. As it is a hotfix, you’ll need to request, download and install the update manually. A solution will also be included in a later rollup update which will be automatically offered via Microsoft Update.

After installing KB2509470, you can experience an issue with printing or previewing messages or other Outlook items in Memo style and receive the following error;

There is a problem with the selected printer. You might need to reinstall this printer. Try again, or use a different printer.

For Plain Text messages this error can be preceded by;

Outlook has encountered a problem. You will not be able to undo this action once it is completed. Do you want to continue?

After this error, Outlook could take high CPU (100% CPU for a single core).

Continue reading: Print issues Outlook 2007 after installing KB2509470


Exchange 2010 SP1 Update Rollup 3 V3 released

News

The Exchange Team announced that they have re-released Rollup 3 for Exchange 2010 SP1. This V3 release fixes the following issues which the original rollup introduced;

  • Duplicate messages in the Sent Items folder on Blackberry devices.
  • Email delivery delay for Outlook 2007 and Outlook 2010 users.

In case you had not yet removed the V1 release; you can apply the V3 release like any other rollup. The same is true when you had already removed the V1 release or hadn’t applied it yet.

Download: Update Rollup 3-v3 for Exchange Server 2010 Service Pack 1
View: Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1


Categorize Sent Items

Categorize Sent Items buttonOutlook offers the option to categorize your Sent Items via the Messages Options dialog when composing a new item or when you go into the Sent Items folder after you have sent your messages. Sadly, it doesn’t offer this option directly on the Ribbon for easy access nor is there an option to add it to the Ribbon or Quick Access Toolbar (QAT) yourself.

For real “categorizers” and people who like to create rules based on categories, this omission makes categorizing sent items a cumbersome process.

This guide contains a small simple macro offering easy access to the Categorize function when composing a message and a variant of that which will help you to remember to set a category when sending a message.

Continue reading: Categorize Sent Items


Rollup 3 for Exchange 2007 SP3 could lead to data loss

News

Update: This update has now been fixed and V2 of Rollup 3 for Exchange 2007 has been released. In case you had not yet removed the V1 release; you can apply the V2 release like any other rollup. The same is true when you had already removed the V1 release or hadn’t applied it yet.

Download: Microsoft Exchange Server 2007 SP3 Update Rollup 3 V2

The Exchange team has issued a warning that Rollup 3 for Exchange 2007 SP3 can lead potential database corruption.

Even when only a small amount of installations appear to be affected, the issue is rated severe enough by the Exchange Team to make them pull the update completely and recommend to uninstall Rollup 3 for Exchange 2007 SP3.

View: Warning Exchange Team regarding Exchange 2007 SP3 Rollup 3
View: KB Article 2531163

Note: Rollup 3 for Exchange 2010 SP1 is not affected by this issue but has been pulled as well previously since it could lead to BlackBerrys sending out duplicate messages. For this issue an update has been posted here; Exchange 2007/2010 Rollup 3 Status Update


Using the Inbox Repair Tool (scanpst.exe)

SCANPST.EXE buttonThe Inbox Repair Tool is your first-aid-kit when it comes down to corruptions in your Outlook’s data storage file (pst-file).

A common need for running this tool is when Outlook refuses to load or is not willing to open a pst-file and displays an error similar to;

Something is wrong with one of your data files and Outlook needs to close. Outlook might be able to fix your file. Click OK to run the Inbox Repair Tool.

Additional often seen variants are;

Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file <path to pst-file>.

Errors have been detected in the file <path to pst-file>.

The file <path to pst-file> is not an Outlook data file (.pst).

In other cases, you might get recommended to use this tool when you are suffering from some specific symptoms such as (but not limited to), Outlook crashing upon displaying a folder or writing data to it, mspst.dll errors in the Event Viewer, import/export not completing, several send/receive errors or view settings not being maintained.

This guide helps you locate the Inbox Repair Tool for your version of Outlook, walks you through the repair process and gives recommendations what to do to when the Inbox Repair Tool fails and how to prevent pst-file corruptions from happening in the future.

Continue reading: Using the Inbox Repair Tool (scanpst.exe)