Password not remembered

Under certain circumstances, Outlook won’t remember your saved passwords for your mail accounts and will prompt you again for it with “Enter Network Password” dialog.

In this guide you’ll find an overview of the most common scenarios and what needs to be done so that Outlook will remember it again.

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Outlook doesn’t start, crashes or shows Not Responding

Outlook Doesn't Start buttonGetting Outlook to work again properly when experiencing startup errors, crashes or hangs (Not Responding in the Title Bar) often is not that hard but it does require some specific knowledge about the inner workings of Outlook.

This guide explains all you need to know about that in order to get your Outlook to start without errors again.

Note:
Aside from solving problems with starting Outlook, this guide can also be used as a base to troubleshoot other common Outlook issues.

We’ll start off this guide with 3 easy questions. Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue.

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Outlook doesn’t close or outlook.exe process keeps running

Close Outlook buttonIt isn’t very common that Outlook doesn’t close on it’s own. Practically always this is caused by an add-in or another application which integrates with Outlook. At that time, you’d usually see the outlook.exe process still running in Task Manager as well.

Once this troublesome add-in is disabled or updated or the other application is closed, the problem will be gone and Outlook will close normally again.

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Out of Office Assistant / Automatic Replies / Vacation Responder

Automatic Replies buttonAn Out of Office Assistant (OOF) allows you to set an automatic reply message when you are away. How to enable this depends on which Outlook version that you are using and which mail account type that you are using.

While this is primarily an Exchange account feature, there are several workarounds for POP3 and IMAP accounts as well.

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Adding/Recreating a Mail Profile

Manage Profiles buttonAn Outlook mail profile is a combination of settings and files to support the configured accounts. A single mail profile can contain multiple mail accounts and different account types such as POP3, IMAP, Exchange and Outlook.com accounts.

However, in some cases it might be recommended or required to create an additional Mail Profile or to recreate the current one.

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Message stuck in Outbox

Message Stuck in Outbox buttonIt doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain and may prevent you from sending and receiving other emails as well.

Below you’ll find 5 methods to get the message out of the Outbox.

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What happens to mails dragged or moved to the top Mailbox folder (Outlook Today)?

Outlook Today buttonIt could happen real easy; A wrong Move To Folder… command or a misplaced Drag & Drop and suddenly the items end up in the top mailbox folder which holds the Outlook Today page.

When you select this folder, the Outlook Today page will show your upcoming Calendar appointments and Tasks up but none of the messages are shown.

So how can you still retrieve these messages you wonder?

Continue reading: What happens to mails dragged or moved to the top Mailbox folder (Outlook Today)?