HowTo-Outlook

A recent update for Windows may cause Outlook to crash.

The update that causes this is KB3097877 and it appears to be limited to only some Windows 7 installations when downloading online images for a HTML message. The version of Outlook that you are using doesn’t seem to matter and other applications may also be affected.

When it comes to Outlook, it mainly appears to affect messages that download images from the Internet, so a workaround is to disable the exceptions for the option to automatically download images as shown below:

These settings can be adjusted in Outlook’s Trust Center and is the most secure configuration at any time.

However, note that this setting doesn’t apply to messages which already got permissions to download their linked images from the Internet.

If Outlook still crashes then, you can uninstall the update via Windows Update in Control Panel. However, it is a security update so make sure you read the KB article so you are aware of the vulnerability and make sure you re-apply the update  as soon as Microsoft releases a fix or workaround for the issue.

A Rollup Update has been released for Outlook 2016. This is a non-security update which contains 2 documented improvements and fixes. 

• Some user names are displayed incorrectly in some Outlook 2016 group notifications if these names are input right-to-left.
• After you select “Add to my Calendar” for a meeting of a group, a duplicate meeting is created in the group.

View: Download information for KB3101517

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 16.0.4300.1000 (msi-based installation) or 16.0.6001.1038 (Office 365 based installation).

A Rollup Update has been released for Outlook 2013. This is a non-security update which contains 17 documented improvements and fixes.

Update:
This update has been superseded by KB2975838 which contains the exact same fixes and a fix for a crashing bug caused by the original November update KB3101488.

Most notable new changes and fixes are:

• After you experience certain http errors such as a time-out in Outlook 2013, Outlook 2013 may not connect to the mail server.
• Email messages in an IMAP account may display a size of 0 bytes and no attachment icon even when the message has attachments.
• This update prevents the automatic upgrade from Office 2013 to Office 2016 for Click-to-Run (Office 365) installations when are connecting to an Exchange 2007 server or an Exchange environment without a properly configured AutoDiscover service.

View: Download information for KB3101488

Note: This update can be installed via Microsoft Update or the Update Now button when you are using Office 365 and updates Outlook to version 15.0.4771.1000.

A Rollup Update has been released for Outlook 2010. This is a non-security update which contains 3 documented improvements and fixes.

• After you import a webcal calendar, the reminder of the webcal calendar isn’t created automatically. You can now set the AllowReminderCreation Registry value.
• Email messages may disappear in the Inbox folder when Outlook runs specific AutoDiscover responses.
• When you open an exception on some recurring meetings, Outlook may crash.

View: Download information for KB3101535

Note: This update can be installed via Microsoft Update and updates Outlook to version 14.0.7162.5003.